FAQ & STORE POLICIES
Do you take custom request orders?
- Yes! This Is Intentional runs solely off custom orders and always has open commissions for new, individual orders
- Custom orders must be requested at least two weeks in advance
- Please describe in detail what it is you'd like customized
- Click HERE to book an in-person meeting with Sumo The Artist to discuss your custom Intentions vision! THIS IS A MANDATORY STEP IN ORDER TO BOOK SUMO FOR YOUR CUSTOMS! *Attempting to discuss custom orders via Direct Message on any social media platform is STRICTLY PROHIBITED. Business is only conducted through my website.
How long does shipping take?
- Your custom Intentions will ship 6 to 12 business days from ordering
- Your tracking number will be sent along with your order confirmation email
- Items shipped USPS Priority Mail; Holidays may cause delays; International orders follow security and customs regulations
REFUND / RETURN POLICY
Am I able to return my Custom Intentions?
- This Is Intentional has a No Refund/No Return policy
- ANY & ALL DEPOSITS FOR CUSTOM ORDERS ARE NON-REFUNDABLE
- All orders are 1 of 1 pieces and are made with great attention to detail, in hopes and assurance that the customer is ordering exactly what they have in mind
- This Is Intentional has no history of negative customer feedback or customer returns or refunds
- ALL ORDERS FINAL SALE
What forms of payment do you accept?
- Credit / Debit Cards
- PayPal, Cashapp, Venmo
- Offline Payments